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From block bookings and taking deposits, to virtual tours and compliance – our software contains all the features you would expect to provide a comprehensive booking experience. Search, Book, Pay.
Hirers register for an account which administrators can review and approve, if they wish.
The Hirer’s user area facilitates uploading of documents to support your due diligence and compliance processes. Intelligent tools alert administrators to when documents will expire and need to be reviewed and replaced.
Your preferred process for letting venues may depend on the type of hirer enquiring. You may wish to empower a long-term approved and trusted customer to place their own bookings, where first-time hirers require due diligence. The powerful rules engine enables administrators to manage permissions for groups of hirers that improve customer experience whilst maintaining an appropriate level of control.
The same principle applies for payments. You control who can and who cannot make upfront payments for bookings. The software offers multiple payment models including up-front payments, approval-based payments and invoicing.
Some of the key booking features include:
• Hirer registration
• Hirer registration approval processes
• Dynamic pricing tailored to hirer groups
• Rules-driven booking processes
• Rules-driven payment processes
• Block bookings
• Repeat bookings
• Automated email confirmations and reminders
• Deposit collection and automated refunds
• Cancellations management and automated refunds
• Hirer compliance documentation upload and renewal tracking
• Administrator insights and reporting area containing 50+ reports
• Hirer login area and dashboards
